Frequently Asked Questions
Everything you need to know about choosing and installing your new internal doors.
How do I measure my door frame correctly?
To ensure a perfect fit, measure the height and width of your door frame in three different places (top, middle, and bottom). Use the largest measurement for the width and height, and remember to allow for a small clearance gap between the door and the frame.
What is the difference between solid core and hollow core doors?
Solid core doors are constructed with a dense composite material inside, providing superior sound insulation and a premium feel. Hollow core doors are lightweight and cost-effective, making them ideal for areas where soundproofing is less of a priority.
Do your doors come pre-finished or unfinished?
We offer both options. Pre-finished doors are ready to hang immediately, while unfinished doors allow you to apply your own custom paint, stain, or varnish to match your specific interior decor.
What are your delivery timelines and costs?
Standard delivery typically takes 3-5 working days for in-stock items. Shipping costs are calculated at checkout based on your location and the total weight of your order. We also offer express shipping for urgent projects.
Can I return a door if it doesn't fit?
Yes, we accept returns within 30 days of delivery, provided the door has not been cut, painted, or altered in any way. Please note that custom-sized or bespoke orders are non-returnable unless they arrive damaged.
Are your wooden doors sustainably sourced?
Absolutely. We are committed to environmental responsibility, and the majority of our timber products are FSC or PEFC certified, ensuring they come from responsibly managed forests.